Terms and Conditions

WEBSITE TERMS & CONDITIONS

Welcome to www.catherinedemedici1533.com (“Website”). Please take a few minutes to review these Terms and Conditions. Your use of this Website and purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.


THESE TERMS AND CONDITIONS MAY CHANGE

Catherine de’ Medici, LLC (“Company” or “Catherine de’ Medici” as context may require) reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Website.


SHIPPING AND PROCESSING FEES

Our shipping and processing charges are intended to compensate our Company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. We encourage you to also review detailed information about our shipping and processing fees, below.


SHIPPING AND ORDERING

03.01. PRODUCT ORDERING

Orders may be placed online. Catherine de’ Medici gladly accepts Visa, MasterCard, American Express, and Discover.


03.02. PRODUCT AVALABILITY

We do our best to ensure product availability for our customers. The foregoing notwithstanding, most of our products are produced in limited edition or capsule collections and accordingly, some products may become unavailable without prior notice.  Catherine de’ Medici does not guarantee the availability of any product or style to is customers. In the event an order is placed for a product which is not available, you will be notified by customer service and issued a store credit to purchase alternative products.


03.03. SHIPPING CARRIERS

Catherine de’ Medici utilizes the United Parcel Service (UPS) for all domestic shipments and the United States Postal Service (USPS) for all international shipments. Unfortunately, Catherine de’ Medici is unable to ship to P.O. Boxes for either domestic or international shipments. 


03.04. SHIPPING TIMES

In order to protect the integrity of our Website and your personal information, all orders are processed through a fraud detection program which ensures the authenticity of all information submitted. All orders will be processed and shipped within a 48-hour window from the time the order is received by the Company. Orders selected for UPS Next Day shipping that are placed before 1:00PM EST will ship the same day, providing the order has matching shipping and billing addresses. Please note that all orders must clear the fraud protection program, which may result in additional order processing delays. Catherine de’ Medici is not responsible for any shipment delays caused by clearing times for orders passing through the fraud protection system.  If you select UPS Next Day shipping on a Friday, please be advised that your package will not be delivered until Monday. Saturday delivery is available in only certain geographic regions and must be requested by e-mailing customercare@catherinedemici1533.com. Additional charges will apply.


03.05. INTERNATIONAL DUTIES & TAXES

Catherine de’ Medici expressly waives all liability for any foreign duties or taxes incurred on shipments outside of the United States. Such costs and expenses shall be borne exclusively by the purchaser of products from our Website.


03.06. ORDER TRACKING

A tracking number will be emailed to you when your order ships. This tracking number will allow you to check on the delivery status of your order. For estimated shipment times to your location on UPS Ground shipments, please visit www.ups.com or for USPS, please visit www.usps.gov.


03.07. RETURNS & EXCHANGES

Catherine de’ Medici does not provide refunds for returned items. Store credit or exchange only on undamaged products returned only in accordance with these Terms & Conditions. Please note, all shipping costs are non-refundable and will be deducted from the store credit amount provided to our customers, if any. Please email customercare@catherinedemedici1533.com to receive an exchange label for your order. Affix the new label to the original box, and include the original packing slip in the box. Please also note the size you wish to exchange the item for. Eligible items must be returned for exchange within 30 days of date of purchase. Please try shoes on a clean, carpeted area. The soles of our shoes are made of high quality leather, and we cannot accept returns of products with scuffed, marked, or worn soles. All items marked as “sale” or “on sale” are final.


03.08. UNDELIVERABLE PACKAGES

All undeliverable packages will be returned to our office and please note that we are not able to automatically reship the package. Additional shipping costs will apply.


03.09. PRE PRODUCTION ORDERS

Pre production orders will be shipped in august for the AW and in february for the SS. Pre production orders are non-refundable after order has been placed. Once placed, your order cannot be returned except when due to defect.

Please email customercare@catherinedemedici1533.com with any questions regarding pre production orders.


TRADEMARK INFRINGEMENT

Catherine de’ Medici is committed to the appropriate and legal use of the intellectual property of others. Catherine de’ Medici reserve, in its sole discretion, the right to reject any order that it considers libelous, defamatory, obscene, profane, contains explicit sexual content or is otherwise inappropriate for production.

When you post, submit, or upload content (“Content”) to us you represent and warrant that:

You own all copyright in the Content, or if you are not the owner, that you have permission to use the Content, and that you have the right to display and reproduce the Content as Catherine de’ Medici products; You hereby license Catherine de’ Medici to use and sub-license the Content in accordance with these Terms & Conditions.

You and your Content do not and will not infringe the intellectual property rights or other rights of any person or entity, including copyright, moral rights, trade mark, trade dress, patent or right of privacy;

You or your Content, and your use, storage, reproduction and display on Catherine de’ Medici will comply with all applicable law, rules and regulations;

Your Content does not contain material that defames or vilifies any person, people, races, religion or religious group and is not obscene, pornographic, indecent, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable;

Your Content is not misleading and deceptive and does not offer or disseminate fraudulent goods, products, services, schemes, or promotions.

Under no circumstances shall Catherine de’ Medici be liable for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Website.

You agree that will defend, at your sole cost and expense, any third-party action, suit or proceeding against Catherine de’ Medici (“Claim”) to the extent such Claim is based upon an allegation that a custom image, pattern or motif, infringes a valid United States patent, trademark or copyright or misappropriates a third party’s trade secret. You will indemnify Catherine de’ Medici for any judgments, settlements and reasonable attorney’s fees resulting from a Claim as provided in this Section.


USE OF OUR WEBSITE

05.01. USER COMMENTS

We welcome your comments about our Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively “Comments”) sent to our Website shall be and remain the exclusive property of Catherine de’ Medici, LLC Your submission of any such Comments shall constitute an assignment to Catherine de’ Medici, LLC of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Catherine de’ Medici, LLC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.


05.02. HYPERLINKS TO OTHER WEB SITES

To the extent our Website contains hyperlinks to outside services and resources, the availability and content of which Catherine de’ Medici, LLC does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.


05.03. DISCLAIMER

This Website and all content available on this Website are provided on an “AS IS” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that Catherine de’ Medici, LLC shall not be liable for any damages of any kind related to your use of this Website. 


05.04. PRODUCT PRICING INFORMATION

The prices displayed on our Website may differ from prices that are available in stores or in catalogs, and our pricing may differ from store to store. If you are in the U.S. or Canada Website prices will be displayed in U.S. Dollars. Elsewhere, Website prices will generally may displayed in U.S. Dollars or local currency, at the Company’s discretion. The prices displayed in printed materials, if any, are quoted in U.S. Dollars and are valid and effective only in the United States. These prices are subject to change without notice.


05.05. SPECIAL OFFERS

Occasionally we will offer special promotions to our customers that we refer to as “special offers” or “special offer”. This can include a gift with purchase, free shipping, manufacturer offers, or other promotional activity associated with a product purchase. These offers may be for a limited time only and are subject to modification or cancellation at any time without prior notice.

 

05.06. INACCURACY DISCLAIMER

From time to time there may be information on our Website or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Catherine de’ Medici, LLC reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).


LEGAL STATEMENT

Catherine de’ Medici and Catherine de’ Medici Eyewear are registered trademarks of Catherine de’ Medici, LLC. All of the content on this website is subject to copyright, trademark, service mark, trade dress and other intellectual property rights or licenses held by Catherine de’ Medici, LLC. Your use of the trademarks, service marks, trade dress and copyrighted material displayed on this Website is strictly prohibited. You may download, print and store selected portions of the content, provided you (1) only use these copies of the content for your own personal, non-commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Catherine de’ Medici, LLC reserves complete title and full intellectual property rights in any content you download from this Website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content.